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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Seeing the site before the domain points here, and the Index of / listing

The account is created, the files are there - and the domain still opens the old site, or opens nothing. That is normal: hours pass between changing nameservers and the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Cloudflare: when it helps, how to switch it on, and the cache that fools you

Cloudflare sits in front of your site: visitors reach it first, and it comes to us for what it needs. That brings three things at once - pages served from…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

POP or IMAP: which to choose, and what you lose by picking wrong

Every time you set up e-mail in an app, it asks whether you want POP or IMAP. Most people pick at random and only learn the difference months later, when…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Taking the whole DNS zone to Cloudflare without losing records

When you add a domain to Cloudflare, it reads your current DNS and brings across what it finds. That gives the impression everything is copied. It is not. It can…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

I bought an SSL certificate and it has not activated: domain validation

You bought an SSL certificate, you paid, and the padlock still has not appeared. It is the most frequent question we get about certificates - and nearly always only one…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Catch-all, forwarders and aliases: the three that get confused

cPanel has three e-mail features that do similar-sounding things and get confused constantly - and picking the wrong one means lost messages or a mailbox full of rubbish. Here they…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Putting a domain on Cloudflare

This is the route from start to finish on the Cloudflare side: create the account, add the domain, check what it imported, and get it answering. The preparation that happens…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Pointing a domain at your own VPS: nameservers and glue records

You have a domain with us and a server of your own, and you want the domain to open the site that lives there. There are two routes, and picking…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Changing nameservers at a registrar that is not us: the map every panel follows

The domain was bought somewhere else and the hosting is with us. For the site to open here you have to go into their panel and change one of two…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Where to find your VPS or dedicated server IP address

You bought a VPS or a dedicated server and you are missing the address to connect to. It is the request we get most about servers, and it has a…