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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

How to change the domain on your hosting plan

Every hosting plan has a primary domain: the name you typed when you ordered. It names the account, it owns the public_html folder, and the mailboxes belong to it. Changing…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

How to cancel a service and keep only the domain

There is one fear we hear far too often: “if I cancel the hosting, do I lose the domain?”. The answer is no - and it is worth understanding why,…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Hostinger or MozOut: which to choose for a website in Mozambique

By the MozOut editorial team · Updated 15 October 2026 · Data from the providers' public pages, consulted in October 2026. The right question is not which is better in…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Cannot get into the WordPress dashboard: the six usual causes

The site opens, but the admin dashboard does not. Either it asks for the password in an endless loop, or it says the details are wrong when you are sure…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

What your hosting IP address is and where to find it

“What is my server’s IP?” is one of the questions we get most - usually because someone outside asked for it: a developer, a client’s IT department, or a service…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Changing the WordPress administrator password

There are four roads, and which one you take depends on one thing only: how far you can still get. Start with the first one on the list that applies…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Dedicated or shared IP: which one you need, and when

It is one of the most common questions from anyone growing: “do I need an IP of my own?”. In most cases the honest answer is no - and it…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Personal data protection: what applies to your website

If your site has a contact form, a newsletter, a client area or a shop, you are processing personal data. This article explains what that means in Mozambique, what is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

What MozOut AI does, and what it does not

MozOut AI is the automated assistant that answers in the chat on our website and inside My MozOut, and that can also prepare replies to support requests. It is a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Changing a WordPress username

WordPress will not let you change a username on the profile screen. The field is greyed out and you cannot type in it. That is deliberate, because the username is…