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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Your invoice: billing details, tax and receipts

Every invoice we issue answers three questions: whose name it is in, what tax was applied, and what proves you have paid. This article shows where each of the three…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

WhatsApp for business: the risks, and the practices that avoid them

WhatsApp has become the sales channel for many businesses in Mozambique, and that brought a risk few weigh up: the number is not yours. It is an account on a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Domain with us, site somewhere else: what changes and what does not

This is the reverse of the other cases: the domain is registered with us and the site is going to live somewhere else. A page builder, a shop hosted by…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Choosing and customising a template in Sitejet Builder

The template is your starting point: it brings sections, colours and fonts that already work together. Everything in it can be changed. If you have not opened the builder yet,…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Calendars and contacts on your own domain

You have e-mail on your own domain, but the company diary still lives in somebody’s personal account at another company, and the contact list is on whichever phone answers the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Where our servers are, and what that means for your site

It is a fair question and rarely answered plainly: where is my site, physically? The answer matters for three reasons - speed, where the data is kept, and what you…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

Importing a large database over SSH

phpMyAdmin handles most imports. But there is a size beyond which it gives up: either the file will not upload, or it uploads and the import stops halfway without saying…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Your server IP on a blocklist: how to tell and how to get off

A blocklist - the older name is blacklist - is a public register of IP addresses caught sending spam. Mail servers around the world check those lists before accepting a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

I have paid. Now what? Five steps until the site opens

You paid, you got some e-mails, and now you are staring at a panel with no idea where to start. It is the question we get most, and the answer…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Locaweb: pointing a domain to us

This article is deliberately short. We hold no Locaweb account and we are not going to describe screens we have not seen. What we give you is what we know…