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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Cannot get into the WordPress dashboard: the six usual causes

The site opens, but the admin dashboard does not. Either it asks for the password in an endless loop, or it says the details are wrong when you are sure…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Changing the WordPress administrator password

There are four roads, and which one you take depends on one thing only: how far you can still get. Start with the first one on the list that applies…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

What your hosting IP address is and where to find it

“What is my server’s IP?” is one of the questions we get most - usually because someone outside asked for it: a developer, a client’s IT department, or a service…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Changing a WordPress username

WordPress will not let you change a username on the profile screen. The field is greyed out and you cannot type in it. That is deliberate, because the username is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Dedicated or shared IP: which one you need, and when

It is one of the most common questions from anyone growing: “do I need an IP of my own?”. In most cases the honest answer is no - and it…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Cloudflare: when it helps, how to switch it on, and the cache that fools you

Cloudflare sits in front of your site: visitors reach it first, and it comes to us for what it needs. That brings three things at once - pages served from…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Personal data protection: what applies to your website

If your site has a contact form, a newsletter, a client area or a shop, you are processing personal data. This article explains what that means in Mozambique, what is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

What MozOut AI does, and what it does not

MozOut AI is the automated assistant that answers in the chat on our website and inside My MozOut, and that can also prepare replies to support requests. It is a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Seeing the site before the domain points here, and the Index of / listing

The account is created, the files are there - and the domain still opens the old site, or opens nothing. That is normal: hours pass between changing nameservers and the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Taking the whole DNS zone to Cloudflare without losing records

When you add a domain to Cloudflare, it reads your current DNS and brings across what it finds. That gives the impression everything is copied. It is not. It can…