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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

What MozOut AI does, and what it does not

MozOut AI is the automated assistant that answers in the chat on our website and inside My MozOut, and that can also prepare replies to support requests. It is a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Taking the whole DNS zone to Cloudflare without losing records

When you add a domain to Cloudflare, it reads your current DNS and brings across what it finds. That gives the impression everything is copied. It is not. It can…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

E-mail with us and the site elsewhere (or the other way round)

Site and e-mail do not have to live in the same house. You can keep the mailboxes with us and put the site with another provider, or the other way…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Using your mailbox inside Gmail, after the Gmailify shutdown

Plenty of people prefer to read everything inside Gmail: the personal account and the work one, in the same inbox. That is still possible with your e-mail here - but…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

What time the server is on, and why PHP and MySQL can disagree

A form that records the wrong time, an order dated yesterday, a scheduled job firing two hours early - it is nearly always the same thing: a server does not…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Making WordPress send e-mail properly, with SMTP

The site’s form messages never arrive. Password recovery never arrives. Shop notifications never arrive. And there is no error at all: WordPress says it sent them. The reason is nearly…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Installing WordPress plugins: where, which ones, and how many

A plugin is somebody else’s code running inside your site with the same rights WordPress itself has. That explains both what makes them powerful and why they deserve care. Where…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Changing nameservers at a registrar that is not us: the map every panel follows

The domain was bought somewhere else and the hosting is with us. For the site to open here you have to go into their panel and change one of two…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Catch-all, forwarders and aliases: the three that get confused

cPanel has three e-mail features that do similar-sounding things and get confused constantly - and picking the wrong one means lost messages or a mailbox full of rubbish. Here they…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Backups and your Sitejet site: what is kept, and where

A site made with Sitejet Builder lives in two places: in the builder, where you make it, and in your account, where the published version sits. Each has its own…