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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Keeping your VPS or dedicated server secure: the six that matter

On a shared hosting plan the machine is ours and we are the ones keeping it shut. On a VPS or dedicated server, the machine is yours - and with…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

Swapping WP-Cron for a real server cron job

WordPress has a scheduler of its own, WP-Cron, which handles scheduled posts, update checks, emptying the bin and the e-mails your plugins send. The name misleads: it is not a…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Parked domains (aliases): the same site on more than one name

It is very common to hold two names for the same business - thecompany.com and thecompany.com, say - and to want both to open the same site. That is called…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

Error establishing a database connection: the causes, in order

The page shows one white line saying «Error establishing a database connection» and nothing else. It is not a WordPress fault: it is WordPress telling you it asked the database…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Bringing your mailboxes from another provider: the messages, not just the addresses

Changing hosting provider has an easy part and a part almost everyone discovers late. The easy part is recreating the addresses: five minutes in the panel and hello@ and info@…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

A test site before touching what is live

Half the broken sites we see broke the same way: somebody updated, installed or changed something on the live site, mid-afternoon, and had no site for two hours. The solution…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Domain with us, site somewhere else: what changes and what does not

This is the reverse of the other cases: the domain is registered with us and the site is going to live somewhere else. A page builder, a shop hosted by…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Which technologies run here: PHP, Node, Python, Perl, games and the limits

«My developer asks whether you support X.» This page answers that in one go, with names and versions - and it also says where shared hosting stops being enough. Languages:…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Deactivating or deleting a WordPress theme

WordPress has no button to deactivate a theme, and that is not an oversight: there is always exactly one active theme. Deactivating the one in use means activating another. What…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

How long we keep backups, and how to restore one

While your service is active, an automatic backup runs once a day, before dawn. We keep the last 30 days of backups, and you restore them yourself from the control…