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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Pro, Plus, Ultra or Business: choosing without guesswork

Shared plans come in four steps: Pro, Plus, Ultra and the Business line. They all carry the same panel, the same certificate and the same daily backup. What separates them…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Connecting WHMCS to WHM so accounts are created on their own

This is the step that turns WHMCS from an expensive invoice sheet into something that works for you. Wired to WHM, it creates the hosting account the moment payment clears,…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I renewed my hosting but the domain still shows as expiring: two renewals, two dates

Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Preparing for a traffic spike: a campaign, a launch or a live event

A traffic spike is not solved on the day: it is solved in the days before. What brings a site down in a campaign is not the total number of…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Free e-mail address or e-mail on your own domain: what changes for a business

Short answer: for the business, use an address on your own domain ([email protected]). For your personal life, the free one carries on serving. The difference is not “more professional” as…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Giving a developer access to your site without handing over your password

You do not need to give the password of your account to whoever builds your site. There are smaller accesses that are enough for the job, that you can switch…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Which plugins an online shop really needs, and which to leave out

Search for “best WooCommerce plugins” and you get lists of thirty. A real shop needs few, and every extra plugin is one more thing to update, one more door for…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Can I change the currency of my account, and what changes if I do

An account always bills in a single currency, and on this brand invoices come out in USD. The currency can be changed, but it is not an option on your…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a small company website with its own e-mail

A small company’s website is usually a brochure site: a few pages, a contact form and mailboxes on the company domain. That fits a shared plan, often one of the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

A charge you do not recognise or disagree with: what to do before you call your bank

Before you dispute it, find out which charge it is. In most cases the answer is on an invoice in your account, and the surprise comes from an automatic renewal,…