invoice: Search the site

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a small company website with its own e-mail

A small company’s website is usually a brochure site: a few pages, a contact form and mailboxes on the company domain. That fits a shared plan, often one of the…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Your accounts department wants a pro forma before paying: what to send them

It depends where you are in the process. If you have not ordered yet, the pro forma is requested on the quote page and arrives by e-mail as a PDF.…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAI & Agents

Embeddings and semantic search: finding things by meaning in your own content

An embedding is a list of numbers that represents the meaning of a text. Two texts that say similar things get similar lists, even if they share no words. That…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Your refund was approved: how the money reaches you and why the amount can differ

When a refund is approved, the money goes back, whenever possible, the way it came. The part we do not control is what happens after we send it: the bank…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Preparing for a traffic spike: a campaign, a launch or a live event

A traffic spike is not solved on the day: it is solved in the days before. What brings a site down in a campaign is not the total number of…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Account area, cPanel or webmail: which login do you need?

You have three different places to sign in, each with its own password, and mixing them up is the commonest cause of a “cannot sign in” that turns out to…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Leaving a hosting provider: how to take everything with you before you cancel

Before you cancel, take five things: the site files, the databases, the e-mail, the list of DNS records, and the list of settings that are not in the files (PHP…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAI & Agents

What OpenClaw costs: the API keys, not the server

OpenClaw is open source and you do not pay to use it. What you pay for, besides the server, are the calls to the AI model: every time the agent…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

What a credit note is, and when you get one instead of a refund

A credit note is a document that cancels or reduces an invoice already issued, in whole or in part. It exists because an issued invoice is not rewritten: it is…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAI & Agents

Automating customer support with AI: what to automate first and what never to

Customer support is one of the places where AI saves the most time and where it does damage fastest. The rule is to automate the questions that repeat and have…