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MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I renewed my hosting but the domain still shows as expiring: two renewals, two dates

Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Free e-mail address or e-mail on your own domain: what changes for a business

Short answer: for the business, use an address on your own domain ([email protected]). For your personal life, the free one carries on serving. The difference is not “more professional” as…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Handing a website over to a client or another company: what to move and what to change

Handing over a site is four different things, and each has its own owner: the domain, the hosting account, the content, and the third-party accounts (analytics, e-mail, payments). The usual…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

A QR code that opens a WhatsApp chat with you: making it and where to put it

A WhatsApp QR code is just your wa.me link drawn in squares: whoever points a phone camera at it opens a chat with you, without typing the number. It takes…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Can I change the currency of my account, and what changes if I do

An account always bills in a single currency, and on this brand invoices come out in USD. The currency can be changed, but it is not an option on your…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

A charge you do not recognise or disagree with: what to do before you call your bank

Before you dispute it, find out which charge it is. In most cases the answer is on an invoice in your account, and the surprise comes from an automatic renewal,…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Which plugins an online shop really needs, and which to leave out

Search for “best WooCommerce plugins” and you get lists of thirty. A real shop needs few, and every extra plugin is one more thing to update, one more door for…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

What stops working if you do not pay: website, e-mail, DNS and domain, one by one

Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Payment reminders: what to expect, and why one arrived after you paid

Reminders are automatic and go out according to the state of the invoice. If one arrived after you paid, it is nearly always one of four things: the payment was…

MozOut www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

Calling an AI model from an n8n workflow: sort and summarise incoming messages

In an n8n workflow, an AI model does three jobs well: classify a message into a category, summarise a long text and draft a reply. The workflow sends the text…