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MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

An API key or token has leaked: what to do, in the right order

The short answer: if an API key, a token or a webhook secret has turned up somewhere it should not (a public repository, a file inside the site, a screenshot,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A 30-minute monthly routine to keep your website healthy

The short answer: a site does not break all at once: it accumulates small faults (a plugin not updated, a form that stopped arriving, a backup that was never tested).…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDatabases

MongoDB on a VPS: install it, lock it down, and why not to expose it

The short answer: MongoDB is a database that stores documents (like JSON) instead of tables. It is not part of cPanel’s database tools, so you run it on a VPS.…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress password reset e-mail does not arrive

The short answer: you pressed “Lost your password?” and the e-mail does not appear. Almost always it is one of three cases: it is in spam, the user’s address is…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Error 429 Too Many Requests: who is asking too much, and what to do

The short answer: 429 means “you asked too many times in a short time: wait”. It appears from two sides: you receive the error (from a site, a protection or…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Duplicate e-mails in Outlook: where they come from and how to stop them

The short answer: duplicate e-mails in Outlook are almost never the sender sending twice. They come from the same account set up twice, a POP account downloading what it already…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

The SOA record and its serial number: what each field means and when it matters

The short answer: the SOA (Start of Authority) is the first record in every DNS zone. It names the primary nameserver and the person responsible for the zone, and it…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A domain or subdomain opens the wrong site: the document root and how to check it

The short answer: each domain and subdomain on a hosting account points to a folder (the “document root”) and shows what is in that folder. If one shows another’s site,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

One mailbox per person or one shared mailbox: what works for a small team

The short answer: anyone who writes on behalf of the company should have their own mailbox. The public addresses (general enquiries, sales) can be a shared mailbox, if replies must…