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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a musician or band: music, videos and events

The short answer: a musician’s site is a shop window: biography, gig dates, links to listen and a contact to book. It is light, and the entry plan will do.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

SMTP relay through a smarthost: sending mail from a VPS or from an application

This article is for people with a VPS or server with root access, or an application that sends e-mail. The short answer: instead of your server delivering mail straight to…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Autodiscover and autoconfig: how Outlook and your phone find the mailbox settings

The short answer: when you type just the e-mail address and password, Outlook, Thunderbird and phones look up the server settings by themselves. They do it by consulting some special…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

WHMCS e-mails landing in spam or not sent: SMTP settings, sender address and templates

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Before you publish your website: a ten-point launch checklist

The short answer: the day the site goes live is the worst day to find out the form does not work. These ten checks take an hour and catch almost…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Going live on SonicPanel and VoxStream: BUTT, Mixxx or SAM with server, port and password

The short answer: to go live you need a broadcasting program (the encoder) on the studio computer, and three details: the server address, the port and the broadcast password. If…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a student, thesis or hobby project

The short answer: to learn, experiment or hand in work with a website, you do not need anything big. The entry plan will do, and it lets you have an…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A support request that gets a fast answer: what to include, by type of problem

The short answer: the fastest answer is the one that does not need a question back. A request with the site address, what you expected, what happened and when usually…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A service suspended for a reason other than payment: what it means and what happens next

The short answer: the most common cause of a suspension is an unpaid invoice, and that one has its own rules and a simple path: How to reactivate a suspended…