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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a musician or band: music, videos and events

The short answer: a musician’s site is a shop window: biography, gig dates, links to listen and a contact to book. It is light, and the entry plan will do.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A service suspended for a reason other than payment: what it means and what happens next

The short answer: the most common cause of a suspension is an unpaid invoice, and that one has its own rules and a simple path: How to reactivate a suspended…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Letting visitors register on your WordPress site: roles, bots and the risks

The short answer: WordPress can let anyone create an account (Settings > General, “Anyone can register”). It only makes sense if the site needs accounts (a members area, a shop,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Putting your radio player on your website: the player options on each panel

The short answer: both panels on our Streaming Server give you a ready-made player to copy into your website. SonicPanel has HTML player templates, a custom player with your radio’s…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Which Outlook do I have? Classic, new, Mac or the web version

The short answer: before following any guide, it helps to know which Outlook you have open, because the menus are different. The quickest sign: classic has the File menu in…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Deleting a WordPress user without losing their posts

The short answer: when you delete a user, WordPress asks what to do with what they wrote: delete everything or pass it to another user. If you do not pick…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

CNAME on the bare domain: why it is not allowed and what to use instead

The short answer: a CNAME says “this name is really that other name”. The DNS standard forbids a CNAME on a name that has any other record. The bare domain…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Outlook is slow, freezes or will not open: safe mode, add-ins and a new profile

The short answer: a slow Outlook, one that freezes (“Not Responding”) or will not open at all, almost always has its cause on the computer rather than in the mailbox:…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Uptime Kuma on a VPS: watch your sites from a server of your own

The short answer: Uptime Kuma is a free program that checks every minute whether your sites are up and warns you (by Telegram, e-mail and others) when they are not.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

DJ accounts on SonicPanel: permissions, the live DJ widget and automatic recording

The short answer: on SonicPanel each presenter or DJ can have their own account, with the permissions you give them. That way nobody needs the radio’s main password. On top…