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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

AutoSSL behind Cloudflare: why the free certificate leaves names out or fails to renew

The short answer: the server’s free certificate (cPanel’s AutoSSL) is still needed with Cloudflare in front: it protects the leg between Cloudflare and the server in Full (strict) mode, and…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How a website works: from the address you type to the page on your screen

The short answer: when you type an address, the browser asks DNS which server belongs to that name, connects to that server, and the server sends back the page. In…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Checking your site’s HTTPS setup: certificate, chain, expiry and protocols

The short answer: the browser’s padlock does not tell the whole story. A site can show the padlock on your computer and fail on other devices because of an incomplete…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Track Delivery: finding out what happened to a message you sent

“I sent it, and they say they did not receive it.” Instead of guessing, cPanel has a screen that shows the trail of each message that went through the server:…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Running a Perl or CGI script on your hosting: permissions, line endings and the 500 that follows

The short answer: Perl and CGI scripts (many old forms and counters) work on hosting, but they are demanding: the file must have execute permission (755), the first line must…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

A helpful 404 page: what it should say and how to check it works

The short answer: the 404 page is what a visitor sees when the address does not exist. A good one says so clearly, keeps the site’s menu and shows a…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

A contact page that gets used: what to put on it

The short answer: the contact page is the one a customer who has decided looks for before buying. If they do not quickly find a way to talk to you,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Website statistics without Google: Matomo on your hosting, or Plausible on a VPS

The short answer: to know how many people visit your site you do not have to hand the data to Google. Matomo does the same job and runs on your…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Marketplace or your own shop: how to decide where to sell

A marketplace is an online shopping centre: it already has the visitors, it has the rules, and it keeps a share of each sale or charges for the space. Your…