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Adding your mailbox to the new Outlook fails: the messages and what to do

The short answer: when the new Outlook cannot add your mailbox, it is nearly always one of these: the password is not the mailbox one, the manual settings (IMAP) are…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

WHMCS automation settings: when invoices go out, reminders, suspension and termination

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

The new Outlook and your IMAP mailbox: why a copy goes through the Microsoft cloud

The short answer: when you add an IMAP account from another provider (like ours) to the new Outlook for Windows, Microsoft explains that the mail, calendar and contacts of that…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a car dealer or garage: stock, photos and enquiries

The short answer: a car dealer lives on listings with many photographs that change every week. To start, the entry plan will do, as long as the images are shrunk.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Choosing a control panel for your VPS: what to decide before you install one

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

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Leaving a Hotmail address for e-mail on your own domain: contacts, old mail and telling people

The short answer: moving from a Hotmail or Outlook.com address to e-mail on your own domain comes in four parts: create the new mailbox, bring the contacts, decide what to…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Sending from your domain address in Gmail: Send mail as, step by step, and its pitfalls

The short answer: Gmail on the web lets you write and reply with your domain address (say, hello@yourcompany) without leaving Gmail. The option is called Send mail as and it…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

WHMCS e-mails landing in spam or not sent: SMTP settings, sender address and templates

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Broadcasting your radio on YouTube and Facebook with Live Stream

Streaming Ultra plan only. Live Stream to YouTube and Facebook is part of the Ultra plan and is not available on Pro or Plus. The short answer: the panel sends…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

AAC+, MP3, FLAC or OGG: audio formats and quality on each streaming panel

The short answer: the format decides how the sound is compressed; the quality (the bitrate, in kbps) decides how much. SonicPanel broadcasts in AAC+, MP3, FLAC and OGG; VoxStream in…