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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

One mailbox per person or one shared mailbox: what works for a small team

The short answer: anyone who writes on behalf of the company should have their own mailbox. The public addresses (general enquiries, sales) can be a shared mailbox, if replies must…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A shared address for a team: one shared mailbox, a forwarder or a mailing list

The short answer: for an address like sales@ or support@ that several people look after, there are three routes. A shared mailbox (a real e-mail account everyone opens with the…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Error 401 Authorization Required: a password box you did not expect

The short answer: when a folder or a site opens a box asking for a username and password from the browser itself (not a page of the site), a password…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Where things are in the new Outlook: accounts, settings, rules and offline

The short answer: the new Outlook has no File menu. Almost everything is under Settings, the gear icon at the top right, organised into Accounts, General, Mail and Calendar. People…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

The SOA record and its serial number: what each field means and when it matters

The short answer: the SOA (Start of Authority) is the first record in every DNS zone. It names the primary nameserver and the person responsible for the zone, and it…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Duplicate e-mails in Outlook: where they come from and how to stop them

The short answer: duplicate e-mails in Outlook are almost never the sender sending twice. They come from the same account set up twice, a POP account downloading what it already…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

IMAP or Exchange ActiveSync: what changes for e-mail, calendar and contacts

The short answer: IMAP handles mail only; sending goes over SMTP, and calendar and contacts travel over two other protocols (CalDAV and CardDAV). Exchange ActiveSync is a Microsoft protocol that…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Choosing a control panel for your VPS: what to decide before you install one

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Which e-mail addresses a business should create: role addresses and personal ones

The short answer: create two kinds. Role addresses (such as info@, sales@, support@) are what customers see and that someone else can take over when a person leaves. Personal addresses…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

CyberPanel, aaPanel and CloudPanel on a VPS: free panels and the questions to ask first

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…