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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Looking for a job or an internship: where to apply, and why support cannot take your CV

The short answer: support is only for customers with a service or a question about it, and support tickets do not reach whoever receives applications. To apply, use the site’s…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a government office, municipality or public service

The short answer: a public service’s site exists so citizens can find the right information, forms and contacts. It is a content site, without great server demands: for a small…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a non-profit that takes online donations

The short answer: an association’s or NGO’s site is light, and one of the first shared plans is enough. What needs care is the online donation: donors have to trust…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

An API key or token has leaked: what to do, in the right order

The short answer: if an API key, a token or a webhook secret has turned up somewhere it should not (a public repository, a file inside the site, a screenshot,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a construction or trades business: projects, quotes and trust

The short answer: whoever hires a builder wants to see finished work, know who you are and ask for a quote without fuss. It is a light site with many…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Legal pages for any website: privacy, terms and cookies, and which ones you need

The short answer: almost every site needs a privacy page, because almost every site collects something (a form, a visit counter, an e-mail). Terms are only needed if you sell…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

DNSSEC: what it is, and what it changes for your domain

The short answer: DNSSEC is a digital signature on DNS answers. It lets whoever asks “where is this domain?” confirm the answer was not forged on the way. It encrypts…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Popups and banners on your site: when they help and when Google punishes them

The short answer: a popup that covers the content as soon as the person arrives from Google, especially on a phone, is the kind of thing Google says can hurt…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Accents turning into strange symbols on your site: UTF-8 from file to database

The short answer: “ação” shows as “aÃ§Ã£o”, or as “a��o”, or as “a?o”. It is always the same problem: the text was written in one alphabet (encoding) and read in…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Guest checkout or customer accounts in WooCommerce: which to allow

The short answer: in a small shop, let people buy without an account and offer the account as an option. Forcing an account before paying makes many people give up.…