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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Mixed content after moving to HTTPS: the padlock that will not turn on

The certificate is installed, the site opens on https, and the browser still says “not secure” or shows a padlock with a warning. That is mixed content: the page is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Turning on WordPress debug mode safely: WP_DEBUG and the log

The short answer: when the site shows a white page or a “critical error” without saying why, debug mode makes WordPress write the error to a file. You switch it…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Will changing hosting hurt your Google ranking?

No, as long as the site keeps answering, with the same addresses and the same content. Search engines do not rank a site by the company that hosts it; they…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Invoice paid but the service is still suspended or pending: what to check

If the invoice already shows Paid and the service is still stopped, the cause is almost always one of four: you paid another invoice for the same service, the payment…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Account area, cPanel or webmail: which login do you need?

You have three different places to sign in, each with its own password, and mixing them up is the commonest cause of a “cannot sign in” that turns out to…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Sending your first message with Evolution API

To send the first message you need three things: a linked instance, the API key and an HTTP request with the recipient and the text. You make the request with…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Looking inside an old backup without restoring over the live site

To look at an old copy without touching the live site, use JetBackup’s Download instead of Restore: the copy is prepared for you to download, you open it on your…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Moving from WordPress.com to your own hosting: what you can take with you

The short answer: WordPress.com is a service where the site lives on another company’s servers; the WordPress you install on your hosting is the same program, but the site is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

E-mails from your hosting company are not arriving: confirmations, invoices and ticket replies

If you are not getting the confirmations, the invoices or the replies to your tickets, in nearly every case the messages were sent and stopped halfway: in the junk folder,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Reseller hosting or one plan per client: what suits a freelancer or agency

If you have three or four clients, one plan per client or one account with add-on domains is usually enough. Reselling pays when you have many client sites and want…