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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

An abandoned plugin or an old PHP version: how to spot the risks on your site

The short answer: most hacked sites were not caught by a clever attack, but by an old part with a known flaw: a plugin its author stopped updating, a forgotten…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Error 401 Authorization Required: a password box you did not expect

The short answer: when a folder or a site opens a box asking for a username and password from the browser itself (not a page of the site), a password…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Checking your site’s HTTPS setup: certificate, chain, expiry and protocols

The short answer: the browser’s padlock does not tell the whole story. A site can show the padlock on your computer and fail on other devices because of an incomplete…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Orange cloud or grey cloud at Cloudflare: which records to proxy and which to leave DNS only

The short answer: every record in Cloudflare’s DNS has a cloud beside it. Orange (Proxied) means visitors talk to Cloudflare and Cloudflare fetches what it needs from the server. Grey…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a directory or classifieds site: listings, search and spam

The short answer: a directory or classifieds site is heavier than a presentation site: lots of people writing, searching and uploading images, and caching helps less when users are logged…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Track Delivery: finding out what happened to a message you sent

“I sent it, and they say they did not receive it.” Instead of guessing, cPanel has a screen that shows the trail of each message that went through the server:…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

A helpful 404 page: what it should say and how to check it works

The short answer: the 404 page is what a visitor sees when the address does not exist. A good one says so clearly, keeps the site’s menu and shows a…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

AutoSSL behind Cloudflare: why the free certificate leaves names out or fails to renew

The short answer: the server’s free certificate (cPanel’s AutoSSL) is still needed with Cloudflare in front: it protects the leg between Cloudflare and the server in Full (strict) mode, and…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

After you order: what happens next, and when to worry

The short answer: after you order, your service only starts once the invoice is paid. With the methods that confirm by themselves, the service is ready shortly after payment. With…