e-mail: Search the site | MozOut

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

After moving a site: the checklist for the first day

The site opens and looks the same: that does not yet mean everything is right. The failures of a move turn up in places nobody visits in the first minute:…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Attachment too large: why the message bounces and how to send big files

You attached a file and the message came back with “message too large”, “552”, “size exceeds limit” or “attachment too large”. The limit that decides is not yours: it is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

How a WhatsApp chatbot works: rules, AI and what you need to run one

A WhatsApp chatbot is a program that reads incoming messages and replies by rules or by an AI model. There are two things the market mixes up that are worth…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Customer data in your shop: consent, data requests and deleting an account

Every order leaves in the shop a name, an address, a phone number and an e-mail. That is personal data, and whoever keeps it has duties: say what it is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for an online shop, and the signs it needs more

A small shop with few products and a handful of orders a day runs well on a shared plan, though not necessarily the lowest one. A shop weighs more than…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Chatwoot: a shared team inbox for WhatsApp on your own VPS

Chatwoot is an open-source program that gathers the conversations of several channels (website chat, e-mail, WhatsApp) into one inbox and lets several people answer, with assignment, labels and internal notes.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

My support ticket has had no reply: what to check and what to do next

Before you open another ticket, check three things: the ticket’s status, whether the reply is sitting in your junk folder, and what our Support Policy says about the first reply.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a content creator: videos, links and sponsors

The short answer: a content creator lives on platforms, and the platforms are not theirs. A site of your own is the place nobody can take from you: a page…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Your first session on a new Linux VPS: the commands to type, in order

You have just received the VPS address and password and do not know what to type first. The answer is a fixed order, about ten minutes long: see where you…