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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

An abandoned plugin or an old PHP version: how to spot the risks on your site

The short answer: most hacked sites were not caught by a clever attack, but by an old part with a known flaw: a plugin its author stopped updating, a forgotten…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

WooCommerce, PrestaShop, OpenCart or Magento: what each one asks of the server

Four shop platforms, four different appetites. The question “which is best” has no answer; the question “which fits my hosting” does. Here is what each one asks of the server,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

DDoS attack or just a traffic spike: how to tell, and what to do

The short answer: a DDoS (distributed denial of service) attack is a flood of fake requests, from many addresses at once, meant to stop the site answering the real ones.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

The free SSL certificate did not renew: why AutoSSL fails and what to check

The short answer: the free certificate that comes with the account (AutoSSL, from Let’s Encrypt) is issued and renewed by itself, but only if the server can prove the domain…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Pointing your domain at a social page or WhatsApp link: redirects on your hosting

The short answer: if you have a hosting account, cPanel has a Redirects tool that sends whoever types your domain to another address, such as your Facebook page, Instagram or…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

The WordPress password reset e-mail does not arrive

The short answer: you pressed “Lost your password?” and the e-mail does not appear. Almost always it is one of three cases: it is in spam, the user’s address is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Online radio or video: which plan, and why an ordinary hosting plan is not it

An online radio station or a continuous broadcast cannot run on an ordinary hosting plan. A website hands a file to whoever asks and is then free; a broadcast keeps…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

IPv6 and AAAA records: do you need one, and when adding one breaks your site

The short answer: an AAAA record points your name to an IPv6 address, just as the A record points to an IPv4 one. It is not required: the site works…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

A child theme or editing the theme directly: why updates wipe your changes

Short answer: if you edit a theme’s files directly and the theme is later updated, the update replaces the files and your changes disappear. A child theme is a small…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Moving from a Gmail address to e-mail on your own domain: contacts, old mail and telling people

The short answer: moving from a Gmail address to one on your own domain comes in four parts: create the mailbox with us, bring the contacts (exported from Google Contacts),…