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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Giving a developer access to your site without handing over your password

You do not need to give the password of your account to whoever builds your site. There are smaller accesses that are enough for the job, that you can switch…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

DDoS attack or just a traffic spike: how to tell, and what to do

The short answer: a DDoS (distributed denial of service) attack is a flood of fake requests, from many addresses at once, meant to stop the site answering the real ones.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

How to set up your e-mail in Apple Mail on a Mac

On the Mac, the Mail application connects to your mailbox by IMAP: messages stay on the server and the Mac displays them, so they look the same on the phone…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

WooCommerce, PrestaShop, OpenCart or Magento: what each one asks of the server

Four shop platforms, four different appetites. The question “which is best” has no answer; the question “which fits my hosting” does. Here is what each one asks of the server,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

After a hack, which backup do you restore? Choosing a clean copy

The short answer: restore the last copy from before the infection, not the most recent one. If you restore yesterday’s copy and the site had been infected for a week,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to find your browser, operating system and PHP version before you write to support

When a problem only happens on one computer, in one browser or after an update, the next question is always “which version do you have?”. Answering in the first ticket…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Your e-mail account has been hacked: what to do in the first hour

The short answer: change the password from a clean device, end the open sessions, look for and delete the forwards and filters the intruder left, and only then deal with…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

An abandoned plugin or an old PHP version: how to spot the risks on your site

The short answer: most hacked sites were not caught by a clever attack, but by an old part with a known flaw: a plugin its author stopped updating, a forgotten…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Security headers explained: what they do and how to add them in .htaccess

The short answer: security headers are small instructions your site sends the browser with every page (“do not let anyone put me inside another site”, “do not guess the type…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Several websites on one plan: how many fit before you need the next step

As many as the plan counts and the resources can carry, and those are two different sums. The first is a matter of numbers: each plan says how many sites…