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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

WooCommerce e-mails not arriving: what to check

The order comes in, the money is paid, and the customer swears they got nothing. Or it is you who never receives the “new order” notice. On WooCommerce, an e-mail…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

A charge you do not recognise or disagree with: what to do before you call your bank

Before you dispute it, find out which charge it is. In most cases the answer is on an invoice in your account, and the surprise comes from an automatic renewal,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Can I change the currency of my account, and what changes if I do

An account always bills in a single currency, and on this brand invoices come out in USD. The currency can be changed, but it is not an option on your…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Which plugins an online shop really needs, and which to leave out

Search for “best WooCommerce plugins” and you get lists of thirty. A real shop needs few, and every extra plugin is one more thing to update, one more door for…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

HTTP/2 and HTTP/3: how to see which one your site uses, and whether it matters

HTTP/2 and HTTP/3 are two newer versions of the “conversation” between the browser and the server. Our web server (LiteSpeed) speaks HTTP/2 and advertises HTTP/3; we measured that on a…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Hotlink protection: stop others using your bandwidth

Hotlinking is when another website displays an image of yours straight from your server, instead of keeping a copy on theirs. To their visitor it looks like an ordinary image;…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Password protecting a folder with Directory Privacy

To make sure only people with a username and password can open a folder of the site (a private area, a test site, a folder of files for a customer),…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Hosting words for beginners: the terms on your invoice and in your panel

The first invoice and the first panel come full of abbreviations nobody explained. You do not need to memorise them: you need to know enough to understand what you are…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

Connecting n8n to Google Sheets

For n8n to read and write a Google Sheets spreadsheet it needs a credential proving to Google that n8n is allowed to touch that sheet. There are two roads: sign…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Handing a website over to a client or another company: what to move and what to change

Handing over a site is four different things, and each has its own owner: the domain, the hosting account, the content, and the third-party accounts (analytics, e-mail, payments). The usual…