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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours - and the most profitable one to run, because a single password…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

PTR and reverse DNS: why your e-mail depends on it

An ordinary DNS record answers the question “what address does this name have?”. The PTR record answers the opposite: “what name does this address have?”. That is why it is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Sending e-mail from your own code with PHPMailer

A contact form, an order receipt, a password reset: sooner or later your code has to send an e-mail. The simple function PHP ships with does send, but it sends…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

E-mail marketing: doing it properly without burning your domain

E-mail is still the channel that returns most per unit of money spent - and also the one where it is easiest to ruin everything at once. A badly run…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

What stops working if you do not pay: website, e-mail, DNS and domain, one by one

Not paying an invoice does not wipe everything at once: there are three phases, and each one stops different things. First the service carries on, then it is suspended (it…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Free e-mail address or e-mail on your own domain: what changes for a business

Short answer: for the business, use an address on your own domain ([email protected]). For your personal life, the free one carries on serving. The difference is not “more professional” as…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Restoring a single e-mail account or folder

To put deleted messages back, open JetBackup (cPanel, Files section), choose the copy from a date before the deletion and restore only the e-mail folder concerned, not the whole account.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Changing registrar without the site or e-mail blinking: DNS, lock and the checks after

Changing the registrar (whoever holds your domain’s registration) is not changing the DNS or changing the hosting. They are three different things. A registrar transfer, on its own, does not…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

WooCommerce e-mails not arriving: what to check

The order comes in, the money is paid, and the customer swears they got nothing. Or it is you who never receives the “new order” notice. On WooCommerce, an e-mail…