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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours - and the most profitable one to run, because a single password…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Creating your DMARC record, and reading what it sends back

DMARC does two things at once, and it is the second one almost nobody uses. First: it tells receivers what to do with a message that fails SPF and DKIM.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Namecheap: where the nameservers are and where the zone is

Namecheap is a registrar widely used by people buying international domains. This article tells you what to look for in their panel in order to point the domain at hosting…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A contact form that actually reaches your inbox

Building the form is the easy part: any plugin draws one in ten minutes. The hard part, and the one that loses business without anyone noticing, is the message arriving.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to ask for help, and what “unmanaged” really means

Half the misunderstandings about support come from the same boundary: the server is ours, the site is yours. This article covers where to ask for help, what to put in…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Giving WordPress more memory

The symptom always looks the same: a heavy operation stops halfway, or the page goes blank, and the error log carries the line Allowed memory size of ... bytes exhausted.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

What we do about security, DDoS included, and what stays yours

This question deserves names and specifics, not marketing. Below is what runs on our servers, what it actually stops, and - the part almost no provider writes down - what…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Maximum number of websites in Sitejet Builder: what it means and what to do

When cPanel shows "You have reached the maximum number of websites for this account. Contact your hosting provider to upgrade your account.", the account has reached the number of sites…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Blocking an IP address from visiting your site

First, make sure this is the right article. This one is about you barring a visitor from your site. If your problem is the other way round, that is, if…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…