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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Bringing your mailboxes from another provider: the messages, not just the addresses

Changing hosting provider has an easy part and a part almost everyone discovers late. The easy part is recreating the addresses: five minutes in the panel and hello@ and info@…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Creating a WordPress site from the control panel

You do not have to download WordPress, create a database or upload anything. cPanel carries two tools that do all of it, and either one leaves a working site behind…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

A test site before touching what is live

Half the broken sites we see broke the same way: somebody updated, installed or changed something on the live site, mid-afternoon, and had no site for two hours. The solution…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Something has gone wrong with WordPress: where to start

WordPress always breaks in the same half a dozen ways. This page exists to save you the searching: find your symptom in the table and go straight to the article…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseNode.js, Python & Docker

Getting a Ruby on Rails application running

Ruby on Rails is not in the cPanel apps installer, because that installer is for PHP applications. Ruby has a tool of its own, under Software in cPanel: Setup Ruby…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

Switching on SSL at Cloudflare without breaking the site

This is the single most important setting Cloudflare has, and the easiest one to get wrong. The wrong value does not produce a warning: it produces a site that loads…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

I have paid. Now what? Five steps until the site opens

You paid, you got some e-mails, and now you are staring at a panel with no idea where to start. It is the question we get most, and the answer…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to make a complaint and how we handle it

Not everything goes well. When it does not, we want to know - and we want to hear it from you, rather than on social media or through a customer…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Catch-all, forwarders and aliases: the three that get confused

cPanel has three e-mail features that do similar-sounding things and get confused constantly - and picking the wrong one means lost messages or a mailbox full of rubbish. Here they…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Signing in to the WordPress dashboard, and the right address

The WordPress dashboard opens on your own domain, by adding /wp-admin to the address. There is no page of ours where you sign in to WordPress: WordPress is yours and…