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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Account area, cPanel or webmail: which login do you need?

You have three different places to sign in, each with its own password, and mixing them up is the commonest cause of a “cannot sign in” that turns out to…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Hotmail, Outlook.com and Outlook on the web: what each one is, and how it differs from webmail

The short answer: Hotmail is the old name of Microsoft’s free e-mail, which is now called Outlook.com. Addresses ending in @hotmail, @live, @msn and @outlook are all accounts on that…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Running a mail server on your VPS with Postfix: why it is hard, and the alternative

Installing Postfix takes minutes; getting the mail to reach other people’s inboxes is the real work. A new mail server, on an IP with no history, is treated with suspicion…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A new employee joins, a colleague leaves: opening and closing company mailboxes

The short answer: when someone joins, create a mailbox with their name (name@), hand them the password in person and add them to the team addresses. When someone leaves, do…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A shared address for a team: one shared mailbox, a forwarder or a mailing list

The short answer: for an address like sales@ or support@ that several people look after, there are three routes. A shared mailbox (a real e-mail account everyone opens with the…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Sending from your domain address in Gmail: Send mail as, step by step, and its pitfalls

The short answer: Gmail on the web lets you write and reply with your domain address (say, hello@yourcompany) without leaving Gmail. The option is called Send mail as and it…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

SMTP relay through a smarthost: sending mail from a VPS or from an application

This article is for people with a VPS or server with root access, or an application that sends e-mail. The short answer: instead of your server delivering mail straight to…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

How to change your cPanel password

There are two ways to change your cPanel password, and the difference is simple: one needs the current one, the other does not. Before you start: this is your cPanel…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

How to access cPanel Control Panel?

cPanel is the control panel where you manage everything in your hosting account - files, e-mail accounts, databases, backups, subdomains and SSL certificates. There are three ways to reach it,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to change your My MozOut password

Changing your My MozOut password takes less than a minute and interrupts none of your services. Before you start: this is your My MozOut password. It is not the same…