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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A domain or subdomain opens the wrong site: the document root and how to check it

The short answer: each domain and subdomain on a hosting account points to a folder (the “document root”) and shows what is in that folder. If one shows another’s site,…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Moving from a Gmail address to e-mail on your own domain: contacts, old mail and telling people

The short answer: moving from a Gmail address to one on your own domain comes in four parts: create the mailbox with us, bring the contacts (exported from Google Contacts),…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Your domain contact details: why they must be real, and how to keep them up to date

The short answer: when you register a domain, your details (name, e-mail, phone, address) are tied to it as the holder. Registries require them to be true and current: it…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

CNAME on the bare domain: why it is not allowed and what to use instead

The short answer: a CNAME says “this name is really that other name”. The DNS standard forbids a CNAME on a name that has any other record. The bare domain…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your domain mailbox in Outlook.com or Outlook on the web: what works and where the limits are

The short answer: Outlook.com and Outlook on the web were built for Microsoft mailboxes. The option to add other providers’ accounts there has changed over time and may not exist…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Which e-mail is which: account e-mail, domain contact e-mail, mailbox and support e-mail

The short answer: you have, at least, four kinds of e-mail around you, and mixing them up is behind many notices that “do not arrive”. The account e-mail is for…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

The parts of a web address: scheme, domain, port, path, query and fragment

The short answer: a web address (a URL) is read from left to right, in pieces, and each piece is handled by a different part of the chain. Take this…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Leaving a Hotmail address for e-mail on your own domain: contacts, old mail and telling people

The short answer: moving from a Hotmail or Outlook.com address to e-mail on your own domain comes in four parts: create the new mailbox, bring the contacts, decide what to…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Wildcard SSL: one certificate for every subdomain, and when you do not need it

The short answer: a wildcard certificate (with an asterisk) covers every subdomain one level down, such as shop.example.com and blog.example.com, without listing them one by one. You almost never need…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A Google account with your domain e-mail and no Gmail: for Business Profile, Analytics and more

The short answer: to use Business Profile, Search Console, Analytics, YouTube or Google’s ads you do not need a Gmail address. You can create a Google account with your domain…