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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

When the domain is registered with us: what changes in the nameservers

If you registered the domain with us, it came with our nameservers already set, and they are these: dns1.mozout.com dns2.mozout.com dns3.mozout.com dns4.mozout.com. Putting the domain on Cloudflare means taking them…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Making and keeping your own backup, and testing that it works

Restoring a copy of ours is covered in how to restore your data with JetBackup. This article is about the other half, and it is the half usually missing: having…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

How to tell whether an e-mail really came from us

A fake message pretending to be your hosting provider is the most common attack against accounts like yours - and the most profitable one to run, because a single password…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Locked out: password, two-step authentication and the recovery e-mail

«I lost my password» is really three different questions, and the first thing to do is work out which one is yours. Mixing them up is why people spend a…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Your mailbox is full: what to delete and how to stop it happening

The signs are always the same: the phone stops syncing, webmail warns you that space is running out, and somebody rings to say the e-mail they sent bounced back. The…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

E-mail marketing: doing it properly without burning your domain

E-mail is still the channel that returns most per unit of money spent - and also the one where it is easiest to ruin everything at once. A badly run…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Directory indexes: what a visitor sees when there is no home page

You open an address on your site and instead of a page you get a plain list of files, with names, sizes and dates. That is the server telling you…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseAutomation & n8n

Cron jobs: what they are for and how to create one

A scheduled task, or cron job, is an instruction the server runs at set times, whether you are there or not, whether the site has visitors or not. It is…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Creating your DMARC record, and reading what it sends back

DMARC does two things at once, and it is the second one almost nobody uses. First: it tells receivers what to do with a message that fails SPF and DKIM.…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to ask for help, and what “unmanaged” really means

Half the misunderstandings about support come from the same boundary: the server is ours, the site is yours. This article covers where to ask for help, what to put in…