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MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a clinic or health professional: bookings, privacy and what not to publish

The short answer: a clinic’s presentation site, with services, team, opening hours and a contact form, is light, and one of the first shared plans is enough. What needs care…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How a website works: from the address you type to the page on your screen

The short answer: when you type an address, the browser asks DNS which server belongs to that name, connects to that server, and the server sends back the page. In…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Locking down the WordPress file editor and a few wp-config settings worth changing

The short answer: WordPress has, in the dashboard, a file editor that lets you change the code of the theme and plugins. One typo there takes the site down, and…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A wildcard DNS record (*): what it does, and when it gets in the way

The short answer: a wildcard record, written with an asterisk (*), answers for any subdomain that has no record of its own. With it, anything.your-domain.com opens the same place. It…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Before you publish your website: a ten-point launch checklist

The short answer: the day the site goes live is the worst day to find out the form does not work. These ten checks take an hour and catch almost…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

How an e-mail travels: SMTP to the MX server, then IMAP or POP to the reader

The short answer: an e-mail travels in three legs, and each leg uses a different protocol. First, your program hands the message to your server over SMTP, with a username…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

AAC+, MP3, FLAC or OGG: audio formats and quality on each streaming panel

The short answer: the format decides how the sound is compressed; the quality (the bitrate, in kbps) decides how much. SonicPanel broadcasts in AAC+, MP3, FLAC and OGG; VoxStream in…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

TLS or end-to-end encryption in e-mail: what each one protects, and when you need it

The short answer: TLS encrypts the message on the way: between your device and our server, and between servers when both sides accept it. Once delivered, the message sits readable…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

The security certificate warning in Outlook: what it means and how to stop it

The short answer: the warning “The server you are connected to is using a security certificate that cannot be verified” appears when the server name you typed in Outlook does…

MozOut - Kenya www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Adding your mailbox to the new Outlook fails: the messages and what to do

The short answer: when the new Outlook cannot add your mailbox, it is nearly always one of these: the password is not the mailbox one, the manual settings (IMAP) are…