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MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A window about unpaid invoices appears when I sign in: what it is and what to do

It is a reminder from us. When you sign in to your account and have at least one invoice that is unpaid (or waiting for the payment to be confirmed),…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Taxes and invoice numbers in WHMCS: tax rules, proforma invoices and repeated numbers

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

WHMCS automation settings: when invoices go out, reminders, suspension and termination

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Domain vs web hosting: what is the difference?

These are two different things, bought separately, and mixing them up is one of the most common confusions when starting out. What it is Domain The address. It is the…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Transfer a .mz domain from CIUEM: step by step

Many Mozambican companies registered their domain directly with CIUEM and, over time, want to move it to a provider that handles everything in one place - domain, hosting and e-mail.…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Your site is down: what to check first

The site doesn't open. Before assuming the server is down, these checks tell you which of the four usual causes it is - and three of them you can fix…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to manage sub-accounts

If more than one person in your company needs access to My MozOut - finance, support, a developer - you don't have to share your own login. Create a sub-account…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How to contact MozOut

We are reachable through several channels. Picking the right one first time saves you waiting - a technical request sent to sales takes longer to resolve than one that went…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Internal migration: moving sites between plans

Changing plan inside MozOut - from Pro Hosting to Plus Hosting, say - is far simpler than migrating from another provider. In most cases nothing has to be moved: the…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

How to reactivate a suspended or terminated plan

A service here is never suspended without warning, and reactivating it is simpler than you might expect. Suspended If an invoice goes unpaid for 7 days past its due date,…