invoice: Search the site | MozOut

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I cancelled my service but an invoice still arrived: what to check

There is nearly always a simple reason, and seven are common. Before you pay or lose your temper, open the invoice and see which service it refers to: that line…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Tax on a hosting invoice in plain words: included, added or not charged

Consumption tax (VAT or its equivalent, depending on the country) is an amount added to the price of a service, which the company passes on to the state. On an…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Invoices for your shop customers: how to issue them from WooCommerce orders

The customer buys and asks for an invoice. WooCommerce sends an order confirmation e-mail, but that e-mail is not an invoice. Issuing invoices is an obligation that depends on the…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Letting a colleague or accountant pay invoices without sharing your password

Give them a sub-account with a single permission: invoices. That way the person signs in with their own password, sees and pays invoices, and sees or touches nothing else. It…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Invoice paid but the service is still suspended or pending: what to check

If the invoice already shows Paid and the service is still stopped, the cause is almost always one of four: you paid another invoice for the same service, the payment…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Hosting words for beginners: the terms on your invoice and in your panel

The first invoice and the first panel come full of abbreviations nobody explained. You do not need to memorise them: you need to know enough to understand what you are…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A window about unpaid invoices appears when I sign in: what it is and what to do

It is a reminder from us. When you sign in to your account and have at least one invoice that is unpaid (or waiting for the payment to be confirmed),…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

E-mails from your hosting company are not arriving: confirmations, invoices and ticket replies

If you are not getting the confirmations, the invoices or the replies to your tickets, in nearly every case the messages were sent and stopped halfway: in the junk folder,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

Proforma invoice: what it is, why the number changes when you pay, and which document to keep

The short answer: a proforma invoice is the document we show you before you pay: it says what you will pay, to whom and by what means. It is used…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

WHMCS automation settings: when invoices go out, reminders, suspension and termination

This article is for resellers who run their own WHMCS. WHMCS is another company’s product: we neither sell nor resell licences, as explained in what WHMCS is. Menu names change…