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Reading the Errors and Raw Access pages in cPanel when a page fails

When a page fails, the server wrote down what happened in two places that cPanel shows you in the Metrics section: the Errors page, with the latest messages from the…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Track Delivery: finding out what happened to a message you sent

“I sent it, and they say they did not receive it.” Instead of guessing, cPanel has a screen that shows the trail of each message that went through the server:…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Certbot renewal failed or the certificate expired: how to find out why

If the browser warns that a certificate has expired on a VPS using certbot, the automatic renewal either did not run or ran and failed. Open the terminal and do,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

MX records in depth: priority, several mail servers and the mistakes that lose e-mail

The short answer: the MX record tells other servers where to deliver your domain’s mail. Each MX has a priority (a number) and the name of a server. Senders try…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A shared address for a team: one shared mailbox, a forwarder or a mailing list

The short answer: for an address like sales@ or support@ that several people look after, there are three routes. A shared mailbox (a real e-mail account everyone opens with the…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a law firm, accountant or consultant: credibility, e-mail and confidentiality

The short answer: a practice sells trust, and the site is light: one of the first shared plans is enough. What makes the difference is e-mail on your own domain,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWordPress & CMS

Importing a theme’s demo content without wrecking your site

The short answer: many themes come with an “Import demo” button that copies the example’s pages, images and menus into your site. It is the quickest way to get a…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

HTTP or HTTPS: what changes for visitors, forms and the services that call your site

Short answer: use HTTPS, always. Here every domain gets a free SSL certificate automatically, so the real question is almost never “do I have to buy one?” but “is my…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

A contact page that gets used: what to put on it

The short answer: the contact page is the one a customer who has decided looks for before buying. If they do not quickly find a way to talk to you,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Ten mistakes first-time website owners make, and how to avoid each one

The short answer: nearly all the problems of a site’s first months repeat from person to person. Most are not technical: they are not having the account and domain in…