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MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Customer data in your shop: consent, data requests and deleting an account

Every order leaves in the shop a name, an address, a phone number and an e-mail. That is personal data, and whoever keeps it has duties: say what it is…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Linux file permissions on a VPS: chmod, chown and Permission denied

A “Permission denied”, or a 403 on a website, is almost always one of two things: the file’s owner is not who the service runs as, or a permission is…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Reading the Errors and Raw Access pages in cPanel when a page fails

When a page fails, the server wrote down what happened in two places that cPanel shows you in the Metrics section: the Errors page, with the latest messages from the…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

A wildcard DNS record (*): what it does, and when it gets in the way

The short answer: a wildcard record, written with an asterisk (*), answers for any subdomain that has no record of its own. With it, anything.your-domain.com opens the same place. It…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

www or no www: which address to choose for your site

Short answer: either will do, and the choice is mostly a matter of taste. What is not a matter of taste is picking just one, making the other redirect to…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

You cannot log in to cPanel: the causes, in order

The short answer: it is almost never a fault: it is one password swapped for another, a misspelt username or an address blocked by mistake. The quickest way uses no…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

Files that must never be public: .git folders, .env, backups and database dumps

The short answer: everything in the site folder can be requested by anyone who guesses the file name. Git folders, files with passwords (.env), copies like wp-config.php.bak and database dumps…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

A contact page that gets used: what to put on it

The short answer: the contact page is the one a customer who has decided looks for before buying. If they do not quickly find a way to talk to you,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

IPv6 and AAAA records: do you need one, and when adding one breaks your site

The short answer: an AAAA record points your name to an IPv6 address, just as the A record points to an IPv4 one. It is not required: the site works…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Running a Perl or CGI script on your hosting: permissions, line endings and the 500 that follows

The short answer: Perl and CGI scripts (many old forms and counters) work on hosting, but they are demanding: the file must have execute permission (755), the first line must…