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MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

Accents turning into strange symbols on your site: UTF-8 from file to database

The short answer: “ação” shows as “aÃ§Ã£o”, or as “a��o”, or as “a?o”. It is always the same problem: the text was written in one alphabet (encoding) and read in…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a hotel, lodge or tour operator: photos, bookings and several languages

The short answer: a tourism site lives on big photographs and several languages, and most visits come from abroad, from phones and from slow connections. To start, an entry shared…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

How a website works: from the address you type to the page on your screen

The short answer: when you type an address, the browser asks DNS which server belongs to that name, connects to that server, and the server sends back the page. In…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Where to share your affiliate link: blog, WhatsApp, social media, and what to avoid

The short answer: an affiliate link pays when it reaches someone who really needs a website, a domain or e-mail, at the moment they need it. Dropping it everywhere, with…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a non-profit that takes online donations

The short answer: an association’s or NGO’s site is light, and one of the first shared plans is enough. What needs care is the online donation: donors have to trust…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Remote Desktop will not connect: the usual errors and what each one means

The short answer: the error message almost always says what is missing. There are two groups: it does not reach the server (network, address, firewall, stopped server) or it reaches…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Looking for a job or an internship: where to apply, and why support cannot take your CV

The short answer: support is only for customers with a service or a question about it, and support tickets do not reach whoever receives applications. To apply, use the site’s…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

Registrar lock: what it protects, when to unlock it and when to leave it on

The short answer: the registrar lock is a padlock on the domain that stops it being transferred to another provider unless you authorise it. It should be on almost always,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a mobile app: the website, the privacy page and the server

The short answer: a mobile app almost always needs a website (that presents it and that app stores require, with a privacy page and a support contact) and, sometimes, a…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a clinic or health professional: bookings, privacy and what not to publish

The short answer: a clinic’s presentation site, with services, team, opening hours and a contact form, is light, and one of the first shared plans is enough. What needs care…