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MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

How a WhatsApp chatbot works: rules, AI and what you need to run one

A WhatsApp chatbot is a program that reads incoming messages and replies by rules or by an AI model. There are two things the market mixes up that are worth…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

After moving a site: the checklist for the first day

The site opens and looks the same: that does not yet mean everything is right. The failures of a move turn up in places nobody visits in the first minute:…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Customer data in your shop: consent, data requests and deleting an account

Every order leaves in the shop a name, an address, a phone number and an e-mail. That is personal data, and whoever keeps it has duties: say what it is…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Spaces, accents and symbols in links and file names: URL encoding without broken links

The short answer: an address can only carry a limited set of characters. Everything else (a space, an accented letter, many symbols) travels as % followed by two hexadecimal digits:…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A strong password and a password manager: how to stop reusing the same one

The short answer: a strong password is long, unique and has nothing to do with you. Nobody memorises dozens of them, and you do not need to: you keep them…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

I think someone got into my account: what to do in the first hour

If you suspect someone got into your account, change the password of the account’s e-mail first, then the My MozOut one, and only then check what was touched. The order…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for an online shop, and the signs it needs more

A small shop with few products and a handful of orders a day runs well on a shared plan, though not necessarily the lowest one. A shop weighs more than…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Typebot: building a WhatsApp conversation flow on your own server

Typebot is an open-source program for designing conversations in blocks, connecting boxes on a screen (a question, a choice, a decision) without writing code. The same flow can run in…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

A security.txt file: telling researchers how to report a problem

The short answer: security.txt is a small text file, in an agreed place on your site, that tells whoever discovers a security flaw who to report it to. It is…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

Your first session on a new Linux VPS: the commands to type, in order

You have just received the VPS address and password and do not know what to type first. The answer is a fixed order, about ten minutes long: see where you…