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MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Making Magento run fast

A freshly installed Magento is slow on purpose: it ships in developer mode, with caching off and nothing optimised, so that whoever is building the shop sees changes immediately. Making…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

What eats CPU on a website, and how to bring it down

The processor is the one resource in your account that does not fail when it runs out: it slows down. No error message, no red page, no warning. The site…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I renewed my hosting but the domain still shows as expiring: two renewals, two dates

Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

The invoice PDF will not download, opens blank or looks wrong: what to try

Almost always the problem is the browser or the PDF reader, not the invoice. The invoice is generated by the system, it is the same one that was e-mailed to…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I paid twice or paid the wrong invoice: what happens to the money

Paying twice, or paying the wrong invoice, is not lost money: it is recorded on your account and can be sorted out. What matters is not paying a third time…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

An invoice or renewal notice from a company you do not know: how to check if it is real

If the message comes from a company you never bought from and asks for money for a domain, a website or a “listing”, it is most likely a scam. Whoever…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Where to find your services, domains, invoices and tickets in your account

Once you are signed in to My MozOut the home page shows a summary, but what you are after is nearly always in one of four places in the menu:…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Preparing for a traffic spike: a campaign, a launch or a live event

A traffic spike is not solved on the day: it is solved in the days before. What brings a site down in a campaign is not the total number of…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Landing pages: what goes on one, and why it is not your home page

A landing page is the page a person arrives at after clicking an ad, an e-mail or a post, and it has a single purpose: for them to do one…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Giving a developer access to your site without handing over your password

You do not need to give the password of your account to whoever builds your site. There are smaller accesses that are enough for the job, that you can switch…