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Error 500 Internal Server Error: finding the cause, step by step

The short answer: error 500 means “something went wrong on the server and I cannot say what”. The cause is almost always in the error log, and almost always one…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Ten mistakes first-time website owners make, and how to avoid each one

The short answer: nearly all the problems of a site’s first months repeat from person to person. Most are not technical: they are not having the account and domain in…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

SQL injection and XSS in plain words: what to ask your developer

The short answer: SQL injection and XSS are two of the oldest attacks on websites, and they still work because they come from the same oversight: trusting what the visitor…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

A website people can install like an app: PWA basics

The short answer: a PWA is a normal website with two things added: a small file that describes it (the manifest) and, if you want it to work offline, a…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSpeed, Cache & CDN

A CDN in front of a shop or members area: what must never be cached

The short answer: in a shop, or on any site with accounts, the same page is not the same for everyone: the cart, the total, the name at the top,…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

A support request that gets a fast answer: what to include, by type of problem

The short answer: the fastest answer is the one that does not need a question back. A request with the site address, what you expected, what happened and when usually…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

A favicon for your site: where it goes and why it does not update

The short answer: the favicon is the small icon shown on the browser tab and in bookmarks. In WordPress you set it under Appearance, Customize, Site Identity, Site Icon. If…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseVPS & Servers

CyberPanel, aaPanel and CloudPanel on a VPS: free panels and the questions to ask first

This article is for people with a VPS or a dedicated server with root access. On shared plans the panel is cPanel, and you neither choose nor install another one.…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSEO & Marketing

Colours, fonts and a logo for a small business website: simple rules that avoid a messy look

The short answer: a site that looks careful does not need a designer: it needs few choices, repeated consistently. Two main colours and one accent, two typefaces at most, plenty…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Error 404 on a page that should exist: the causes, in order

The short answer: error 404 means “the server is working but cannot find what was asked for”. For a page you know exists, the causes are almost always a file…