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MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBilling & Payments

I renewed my hosting but the domain still shows as expiring: two renewals, two dates

Renewing hosting does not renew the domain, and renewing the domain does not renew the hosting. They are two services with separate invoices and separate dates, which is why one…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Giving a developer access to your site without handing over your password

You do not need to give the password of your account to whoever builds your site. There are smaller accesses that are enough for the job, that you can switch…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseComparisons and alternatives

Free e-mail address or e-mail on your own domain: what changes for a business

Short answer: for the business, use an address on your own domain ([email protected]). For your personal life, the free one carries on serving. The difference is not “more professional” as…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Preparing for a traffic spike: a campaign, a launch or a live event

A traffic spike is not solved on the day: it is solved in the days before. What brings a site down in a campaign is not the total number of…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseChoosing the Right Plan

Which hosting plan for a small company website with its own e-mail

A small company’s website is usually a brochure site: a few pages, a contact form and mailboxes on the company domain. That fits a shared plan, often one of the…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseOnline Stores

Which plugins an online shop really needs, and which to leave out

Search for “best WooCommerce plugins” and you get lists of thirty. A real shop needs few, and every extra plugin is one more thing to update, one more door for…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

A QR code that opens a WhatsApp chat with you: making it and where to put it

A WhatsApp QR code is just your wa.me link drawn in squares: whoever points a phone camera at it opens a chat with you, without typing the number. It takes…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseWhatsApp & APIs

Fake WhatsApp messages in your company name: protecting customers from scams

The short answer: you cannot stop someone creating a WhatsApp account with your name and your photograph, but you can make it easy for customers to tell which is the…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Handing a website over to a client or another company: what to move and what to change

Handing over a site is four different things, and each has its own owner: the domain, the hosting account, the content, and the third-party accounts (analytics, e-mail, payments). The usual…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseBackups & Migration

Leaving a hosting provider: how to take everything with you before you cancel

Before you cancel, take five things: the site files, the databases, the e-mail, the list of DNS records, and the list of settings that are not in the files (PHP…