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MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge basecPanel & WHM

Cron job e-mails flooding your inbox: MAILTO and where the output should go

The short answer: whenever a scheduled task (cron job) writes anything to the screen, the system e-mails that text to the cron address. A task that runs every five minutes…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Hotmail or Outlook.com rejects or delays your e-mails: reading the message that comes back

The short answer: when Microsoft will not accept a message for a Hotmail or Outlook.com address, you get a notice back from our server. There are two kinds: a permanent…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSecurity

How to recognise a phishing e-mail or message, and what to do if you clicked

The short answer: phishing is a message pretending to come from someone you trust (MozOut, your bank, a supplier, your boss) to get you to click a link, open an…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge basePHP & Development

The wrong date or time on your site or e-mails: WordPress, PHP and time zones

The short answer: “the time is wrong” can come from four places, and fixing one does not fix the others: WordPress (the time of posts and scheduled publications), PHP (hand-made…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Forwarded e-mail lands in spam or bounces: why SPF breaks and what to do

The short answer: when your address forwards messages to another (for example, to Gmail), the destination server sees the message arriving from your server, which is not on the list…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseDomains & DNS

MX records in depth: priority, several mail servers and the mistakes that lose e-mail

The short answer: the MX record tells other servers where to deliver your domain’s mail. Each MX has a priority (a number) and the name of a server. Senders try…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Which password is which: client area, cPanel, e-mail, FTP, database and WordPress

The short answer: a site with e-mail and a database has six or seven different passwords, and each one only works in one place. “I changed the password and it…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseSupport & Account

Which e-mail is which: account e-mail, domain contact e-mail, mailbox and support e-mail

The short answer: you have, at least, four kinds of e-mail around you, and mixing them up is behind many notices that “do not arrive”. The account e-mail is for…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

A lost or stolen phone or laptop with the company e-mail on it: what to do first

The short answer: the lost phone or laptop has the mailbox open and the password saved. The first thing is to change the mailbox password from another device: the apps…

MozOut - Nigeria www.my.mozout.com › My MozOut › Knowledge Base Knowledge baseE-mail

Outlook is not syncing: missing e-mails and folders that do not update

The short answer: when Outlook stops showing new mail, or a folder freezes in time, it is nearly always one of four things: Outlook is offline, the account is POP…